Refund policy
Returns & Refunds Policy
At Story of Mom, we want you to love your purchase. If for any reason you are not completely satisfied, we accept returns and offer refunds within 5 days of delivery.
Eligibility for Returns
To be eligible for a return, items must:
To initiate a return, please email us at storyofmomcompany@gmail.com with:
Once your return request has been reviewed and approved, we will provide further instructions for sending the item back to us.
Return Shipping
Customers are responsible for all return shipping costs unless the item received was incorrect or defective.
Refund Process
Refunds will be processed once the returned item has been received and inspected. Approved refunds will be issued to the original payment method.
If you have any questions regarding returns or refunds, please feel free to contact us at storyofmomcompany@gmail.com.